Wednesday, November 21, 2012

Hipmunk - The Travelling Squirrel



Featured in Time's "50 Websites That Make The Web Great", Hipmunk is a travel portal with a difference.

Customer
Among the worldwide audience of 130,000 visitors per month, a median Hipmunk user is a computer-savvy  male in his 30s or 40s with an income of $75K-99K.

Service
  1. The flight search is designed to reduce agony and the hotel search is designed to increase ecstasy. Agony is a combination of price, duration, and number of stops. Ecstasy is a combination of price, amenities, and reviews.
  2. The tab-based display of onward and return flight searches and hotel search makes it extremely convenient to manage the three bookings. 
  3. In the flight search page, a few flights are hidden because Hipmunk believes that choice is less important than time. The basic philosophy is to really simplify the travel booking process by reducing the number of decisions to be taken.
  4. The use of colour-coded visualizations and schedule based display, that can be integrated with Google Calendar saves time for the customer. 
  5. The hotel booking page takes into account the kind of neighbourhood one is seeking such as romantic, family, etc. This is quite a value addition. 
  6. Hotel portal also has a cool feature called heatmap, which highlights neighbourhood hotspots for walkability. The business version of the website allows travel agents to suggest flights for business travellers by integrating with their calendar and get approval from them to book the flight.
  7. Also, Hipmunk is completely ad-free.

Business Model
Hipmunk directs hotel and flight purchase traffic to airlines, hotels and other travel-search sites and collects a per purchase margin from them.

Technology
ITA software's QPX solution, used by Bing, Kayak, and TripAdvisor, powers Hipmunk. QPX has a highly configurable XML interface, which empowers customers to enter complex search queries.
The website has been programmed using the highly readable Python on a Tornado web-server framework, which can handle a large number of requests per second. 

Tuesday, November 13, 2012

Pop Goes The Corn

Finally, web video can be enhanced and remixed with text, links, maps, pictures and live feeds. This leap can be as big as Swype in improving the mobile device experience.

Now, a compelling video can be created using HTML5 technology that contains the information usually presented in a whole web-page. So, less of scrolling and richer video content are on the way. Plus, it's interactive.

Advertisements are going to become much more effective, with a relevant hyperlink being present in the video itself.

Monday, September 10, 2012

Hey Guys, WhatsApp!

A Short History of Messaging


Messaging began when pigeons volunteered to carry love letters. From postman to email, from SMS to Twitter, messages kept going. At the top of human evolution, came WhatsApp. 1.4 million WhatsApp messages have been sent since you began reading this post, including the ones sent to you right now!

Why WhatsApp?

  • Uses phone contacts. No need to add buddies.
  • Free unlimited messaging after one-time download fee.
  • Cross-platform (iPhone, BlackBerry, Android, Windows Phone and Nokia).
  • Multimedia, group chat.
  • Ad-free.
Advertising has us chasing cars and clothes, working jobs we hate so we can buy shit we don’t need.
– Tyler Durden, Fight Club

Advertising isn’t just the disruption of aesthetics, the insults to your intelligence and the interruption of your train of thought. The problem is that ads suck and ads suck even more on the small screen of a mobile device. We want to provide the best user experience and doing advertising will only get in the way of clean UI.
- Koum & Brian, Founders of WhatsApp

WhatsApp spends no money on marketing. The team consists of 17 engineers and 3 customer support executives. A paid system made them cash flow positive and they concentrate on improving the product rather than monetization.

Business Model



As of now, 1 server at WhatsApp can serve over 2 million TCP connections with plenty of CPU and memory to spare. This reduces costs and enables a low-price and ad-free model, eventually creating a +ve network externality.